Andy & Brian speak with American Eagle’s Tim Ahlenius about how systems integrators are adapting to the new world of AI. They discuss the need for systems thinking – understanding how different systems fit together and how changing one piece affects the whole – and how AI can help speed up parts of implementation projects, while requiring a different set of skills to ensure success.
Topics Covered
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Impact of AI on systems integrators (SIs) and custom code development
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Transition from manual programming to AI-assisted “prompt engineering”
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Revenue reliance on code generation and implications of AI automation
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Market survey results on AI replacing SI development services
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Distinction between system configuration and customization
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Role of strategic implementation and human oversight in AI-driven projects
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Data quality as a critical success factor in AI deployment
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New service lines emerging from AI adoption (accelerators, AI consulting, data migration)
