Real Talk. Real Advice. For Your Most Complex B2B Commerce Decisions.

Why Join

Master B2B Nexus?

"We have seen immediate benefits by having Nexus as our external B2B Commerce advisor. From practical replatforming challenges to establishing the path for digital transformation, Nexus consistently demonstrates their value with a team of expert advisors and timely, customized peer networking calls."
Director of Digital
Large Construction Products North American Manufacturer
"Our Nexus membership feels like having a dedicated consultant on speed dial. They understand our B2B Commerce objectives--their advice is fast, relevant, and full of actionable solutions that have delivered clear, tangible value well beyond the annual fee."
VP Marketing & Digital Strategy
Mid-size Manufacturer of Landscape Equipment, North America

Brooke Logan

Director, Pro Digital NAPA Auto Parts

What’s unique about Master B2B is the combination of experts + the incredible peer network

The Perks of Nexus

Membership

What does it cost?

$15,000 for an annual Nexus membership

SPECIAL OFFER: $7,500 for membership through December 31, 2026

(Enroll before 12/31/25)

How Do We Deliver the Next Generation of Networking?

Who will benefit from joining Master B2B Nexus?

Nexus Expert Advisors

Riccardo Caruso

Riccardo Caruso

With 20+ years’ experience in B2B eCommerce, marketing and commercial strategies, Riccardo has driven $4B+ in online transactions and merchandising. Riccardo has a detailed understanding of how to drive sales and productivity across sales, marketing, support, and supply chain. He has an in-depth knowledge of the complexities of purchasing in B2B, how to leverage DTC tactics and design to maximize conversions, customer loyalty and lifetime value.

Areas of Expertise for Master B2B Nexus Members:

  • Executive Leadership & Strategy in eCommerce, Customer Support, Marketing and Commercial
  • Business & Financial Management: budgeting, forecasting, org structuring, CapEx modeling.
  • Product ownership in digital platforms and solutions: digital operations, prioritization, sprint planning, automation, digital transformation
  • Customer satisfaction measurement and benchmarking, user research, VOC, UX design Technology & AI Integration: tech stack selection, RFPs and vendor selection, platform selection, AI integration.

Marta Dalton





Marta Dalton

Marta has lived in the digital realm for over 20 years and has a special passion in translating "business to techie" (or vice versa). She has had the opportunity to build stand-alone businesses, launch new platforms, assist startups, and create new business units within Fortune 500 companies. She is as comfortable talking to developers about the product roadmap as she is setting strategy with the executives, handling the complexities of distribution, or discussing the challenges of web pricing. She has had B2C and B2B experience with brands such as CocaCola, Unilever, Petsafe and WESCO distribution.

Areas of Expertise for Master B2B Nexus Members:

  • Data Analytics
  • Content Strategy
  • eCommerce & Digital Transformation business strategy and ROI
  • Demand Generation and Marketing Strategy
  • All Aspects of eCommerce Leadership

Kyle Gustafson

Kyle Gustafson

Kyle Gustafson is a seasoned digital commerce strategist with over 25 years of experience transforming B2B and retail enterprises. His expertise lies in building scalable ecommerce infrastructures, modernizing fulfillment systems, and accelerating digital marketplace innovation. Throughout his career, Kyle has led high-impact initiatives at McLane, Amazon, and Office Depot, consistently delivering significant enterprise ROI. As a trusted advisor to the C-suite and digital technology leadership, he bridges strategy with execution to drive measurable outcomes.

Areas of Expertise for Master B2B Nexus Members:

  • Digital Marketplace & Drop Ship Infrastructure
  • Customer Journey & Experience Optimization
  • Digital & eCommerce Dual Sided Operating Models
  • Voice of Customer & Predictive Demand Mapping
  • Fulfillment Transformation & Omnichannel Logistics

Rob Howl

Rob Howl

Rob Howl is a seasoned leader with experience across major distributors and manufacturers. He has built platforms facilitating over $5B in annual revenue and millions of service interactions. Rob recently joined mSupply (formerly Marcone) as VP, Digital having previously served as CDO at ReserveBar, with prior experiences at Southern Glazer and Foundation Building Materials, where he managed digital commerce across 275 branches serving 30,000+ contractors.

Areas of Expertise for Master B2B Nexus Members:

  • Digital transformation–Manufacturing, Distribution
  • eCommerce & eCommerce platform strategy
  • B2B digital marketing
  • Marketplace strategy & development
  • Customer experience

Faisal Hussain

Faisal Hussain

Faisal is a seasoned technology leader with a strong focus on driving business success through innovative e-commerce engineering solutions. He has a proven track record of delivering exceptional results by setting clear objectives, leading cross-functional teams, and driving innovation. Faisal excels in designing, implementing, and optimizing scalable infrastructure solutions, all with the goal of enhancing customer and user experiences while improving operational efficiency.

Areas of Expertise for Master B2B Nexus Members:

  • Product Engineering—Org Structure, Architecture, Design, Planning, and Launch
  • Optimizing Customer and User Experience (UX)
  • Strategic Planning, Digital Strategy & Data Analytics

Steve Martinez

Steve Martinez

Steve is a seasoned B2B digital commerce strategist with deep experience in digital transformation and sales enablement. As Managing Partner at Aspirant Digital and Founder of Velocity Digital, Steve has helped industrial and distribution businesses modernize their digital strategies, drive e-commerce growth, and implement scalable solutions that enhance customer engagement. Prior to his current ventures, he held leadership roles at Univar Solutions, W.W. Grainger, and USG.

Areas of Expertise for Master B2B Nexus Members:

  • Digital transformation / change management
  • eCommerce & Ecommerce platform strategy
  • Digital Marketing / Search Engine Marketing /SEO
  • Product Information Management (PIM)
  • Customer Relationship Management (CRM)

John Pehler

John Pehler

John is a strategic advisor to executive teams bringing more than 30 years of experience spearheading organizational change in highly-complex, matrixed organizations. He has succeeded in architecting and operationalizing business strategies, establishing digital priorities and roadmaps, developing organizational structures and operating models, and implementing frameworks & processes around customer experience, digital integration & deployment, data analytics, design-thinking and agile methodologies. His most recent roles were as CDO at Rexel USA and at Caterpillar and W.W. Grainger.

Areas of Expertise for Master B2B Nexus Members:

  • eCommerce & marketing technology
  • Customer journey & experience optimization (customer acquisition, search, personalization, checkout, etc...)
  • Digital and eCommerce organizational structures & IT operating models
  • Product & Customer data analytics & reporting
  • Enterprise Architecture, Business process optimization / automation
  • Voice of customer

Gireesh Sahukar

Gireesh Sahukar

Gireesh Sahukar is a strategic technology leader bringing over 20 years of experience in eCommerce and technology space. He has proven expertise in developing and operationalizing future-forward business transformations, building organizational structures, and implementing processes with scaling frameworks as companies grow and expand their products, geography and services. He has been part of startup teams that were acquired by GE, Oracle and Accenture. His most recent roles were as VP/Head of Digital at Dawn Foods, at commercetools and Keurig Dr Pepper.

Areas of Expertise for Master B2B Nexus Members:

  • Business model transformation with digital products and services
  • eCommerce strategy and planning – first party, marketplaces, digital marketing customer and user experience
  • Digital technology – selection, implementation and operations
  • Enterprise technology and IT Management – CRM, ERP, OMS, WMS, Integrations, risk and cybersecurity.
  • Voice of customer

Samer Shehadeh

Samer Shehadeh

Samer is a collaborative, digital native leader with 20+ years of progressive experience in crafting innovative, customer-first digital experiences. He has proven expertise in integrating digital strategy, consumer-driven experiences, and advanced marketing technologies to foster organizational transformation. Samer is a former Head of Digital Commerce at ABB and 3M, and most recently a Senior Director, Customer Experience for Zurn Elkay Water Solutions.

Areas of Expertise for Master B2B Nexus Members:

  • eCommerce and Marketing Technology Investments (B2B Commerce & Marketplace platforms)
  • Search, Personalization, PIM, ABM
  • Customer Experience & CSAT (Customer journey mapping, user persona and buying behaviors)
  • Business Case Development & Digital Customer Experience Org Models
  • Digital Transformation and Organizational Change Management

Apply for Nexus Membership